Returns & Refunds

This policy applies to purchases made directly on mellowreps.com. For purchases from another retailer, contact that retailer for return instructions.

14-day return window

Request a return within 14 days of delivery. For change-of-mind returns, grip socks must be unused, unworn, unwashed, and sealed in their original packaging. Keep your order number or proof of purchase.

How to start a return

Email support@mellowreps.com with your order number, the items you want to return, and the reason. We will confirm eligibility, provide return instructions and any applicable label or postage details, and tell you where to send the package. Please wait for instructions before mailing it.

Refund timing

We issue approved refunds to the original payment method within five business days after receiving and inspecting the return. Your payment provider may take additional time to post the refund. Original shipping charges are generally nonrefundable for change-of-mind returns.

Damaged, defective, or incorrect items

Email support@mellowreps.com as soon as possible, ideally within seven days of delivery. Include your order number and photos if available so we can help. Your rights under applicable law still apply.